Group HR Director – Hotel/Hospitality

(Accra, Ghana)

DWR has been retained to find a highly qualified Group HR Director with significant and current experience in the 4 and 5-star hotel sector. This position is open only to local applicants physically present in Ghana.

OVERVIEW:

With a solid history and prestigious reputation, my client is an established and leading indigenous infrastructural development organisation in West Africa. Comprising 5 subsidiaries, their three luxury hotels are a major part of their business operation in Ghana, internationally recognised and of a supreme standard. From the outstanding services they provide to the highest levels of comfort, their meticulous attention to detail and their record of excellent customer satisfaction, my client stands out as a premier provider in Ghana’s first-class accommodation and hospitality sector.

MAIN PURPOSE OF THE ROLE:

The successful applicant will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource department across three hotels, ensuring legal compliance and implementation of the organisation’s mission and strategy. As the Group HR Director, he or she will play a pivotal role in the smooth day-to-day management of the HR activities central to the running of a business operating at the forefront of the luxury hotel sector in Accra.

YOU WILL BE RESPONSIBLE FOR:

  • Collaborating with senior leadership and stakeholders to understand the group’s goals and strategies relating to staffing, recruitment and retention rates.
  • The planning, development, implementation and management of HR policies, processes, initiatives and staff training programs; Supporting the Group’s human resource compliance and strategy requirements; Identifying, researching and developing human resource procedures to the benefit of the Group.
  • Oversee and administer HR functions and programs such as (but not limited to) compensation and benefits, leave, holiday and maternity entitlements; disciplinary matters, disputes and investigations; staff performance and talent management; employee productivity, recognition and reward, morale, training and development; occupational health & safety.
  • Guiding management, stakeholder and employee actions through research, development, and writing and updating policy; and implementing HR strategies by establishing and strengthening department accountability and performance including new talent acquisition, employee onboarding and processing, staff development and compensation.
  • Providing management and stakeholders with HR advice, counsel, support and decisions, and accomplish special project results by identifying, clarifying and resolving issues and priorities.

ESSENTIAL REQUIREMENTS:

  • MBA in Human Resources.
  • A minimum of 8 years’ experience in a similar position at a 4 or 5-star hotel. You MUST have a substantial background in, and current experience of, the Hotel Sector in Ghana.
  • Strong leadership qualities, an excellent communicator at all levels, and an accomplished problem-solver.
  • Must be committed to leading by example, able to multi-task, delegate and plan daily, weekly and monthly for both yourself and your department.
  • Adherence to the company’s standards and policies, and comfortable conveying information and ideas clearly (verbally and in writing).
  • Proficiency in various software programs and Microsoft Suite (Word, Excel, Outlook, etc) and Chrome.
  • Must be able to prioritise departmental functions and assign work to the appropriate department staff to meet deadlines and due dates; lead, guide, nurture and direct staff within the HR department, other department peers and as otherwise required to provide information on the department’s performance and needs.
  • Proactively seek to design, plan and implement special projects to enhance the functions of the HR department.

CONDITIONS:

This position to available to Ghanaian applicants based in Accra. The employment package will reflect the successful applicant’s experience accordingly and will include a salary in the range of GHc16,000 per month. As a senior and important position that carries a high degree of responsibility, it is a prerequisite that applicants possess the required skills and experience to be considered. PLEASE therefore do NOT apply unless you have the competencies specified and have a verifiable and solid background in the 4 and 5-star hotel sector as an experienced and qualified HR professional in the Hospitality industry.

Applications for this role will close by 15th January 2023. Although every effort is made to respond to all applicants, due to the volume of replies it is not always possible to do so. If you don’t receive a reply by the 1st February, then regrettably your application has not been successful on this occasion.

APPLICATION PROCESS:

If you meet the criteria for this position and wish to submit an application, in the first instance please send your CV (in Word or PDF) to [email protected] quoting the role you are applying for in the subject box. You are welcome to include a Covering Letter in support of your application. Selected candidates will be contacted by email and sent a Candidate Questionnaire, which must be completed in full to be progressed to the next stage of shortlisting. If chosen, you will be invited to an initial interview with DWR (either in person in Accra or via Zoom, Teams or WhatsApp video link). If selected, the next stage will be an interview with the client.

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EQUAL OPPORTUNITIES:

DWR does not discriminate in the acceptance or referral of candidates on the basis of race, colour, religion, gender, age, national origin, marital status, disability, or any other protected characteristic. By applying for this position, candidates agree to respect these standards and be observant of the internationally accepted guidelines governing equality and inclusiveness in the workplace aimed at eliminating racism, discrimination and hate speech throughout every level of society.

DWR Executive Search is appointed by the employing company as their Executive Search and Talent Acquisition Provider for this position. The client’s name will remain confidential until applicants have been shortlisted to the client interview stage.